IT Service Desk

If you are looking for a bespoke managed service provider (MSP) to work along with the internal IT team or simply want someone to work as a partner for your esteemed organisation as a complete outsourced IT team, get in touch with us.

We are a leading managed service provider, and our team of experts will make sure to fulfil all your requirements and cater to your needs.

Onsite / Deskside Support

There are occasions when nothing betters the immediacy and intimacy of a qualified IT specialist on location, assisting your users in person. Our range of service desk options include onsite support, where an accredited On IT engineer visits your site as required.

Being a leading technology service provider, we feel it is our responsibility to provide you with outstanding onsite/deskside support right at your location when the time comes.

Dedicated Service Desk

If you are looking for a top quality IT service desk to become your strategic partner or if you need to release bottlenecks to enhance your long-term business vision, On-IT is right here with you.

By adopting a dedicated service desk, you will be able to define your own service levels and workflows, or train the team how to support any bespoke applications or hardware.

It also ensures that you have a team of engineers who understand your business, as well as your industry, and who can adapt the levels and approach to your support as appropriate. Your dedicated team will develop a faster troubleshooting and resolution proficiency as they get to know your environment.